Safety

• Rental equipment should adhere to National Safety Standards, including toys.
• Ensure rental items are in proper working condition according to the manufacturer standards.
• Ensure rental items are delivered with owner’s manual when requested.
• Stay informed of CPSC recalls and be on the automated email list for updates and recalls at http://www.cpsc.gov/.

   Quality

• Maintain equipment to the highest level of cleanliness according to member’s state and county health department standards.
• All car seats are purchased new and have the original manufacturer stickers on them.
• All car seats should only be rented within their recommended use period.  No car seat should be expired.
• All car seats are destroyed by the manufacturers expiration date.

   Reliability

• Strive to be on time and accommodating to customer requests.  Arrive in a timely manner and maintain rental agreements as agreed upon.
• The company is primarily a baby equipment rental business and is available to the general public.
• All companies must have a valid city, state or county business license on file with the appropriate entity and available for confirmation through online or written documentation.
• Members will not have a validated complaint on file with the Better Business Bureau.